Privacy Policy
Effective Date: 23/01/2025
1. Introduction
Welcome to ZipWip! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our mobile application (“App”) or services.
2. Information We Collect
We collect the following types of information:
a. Information You Provide:
Account Information: Name, email address, phone number, delivery address, and payment details when you sign up or place an order.
Communication: Any information shared when contacting our support team.
b. Automatically Collected Information:
Device Information: Device type, operating system, unique device identifiers, and app usage data.
Location Data: Approximate or precise location to facilitate delivery services (with your consent).
Cookies and Tracking Technologies: Data on how you interact with our App, such as browsing behavior and preferences.
3. How We Use Your Information
We use the information we collect for the following purposes:
To process and deliver your orders.
To provide customer support.
To personalize your experience and offer recommendations.
To improve our App’s functionality and performance.
To communicate with you about updates, promotions, and offers (with your consent).
To comply with legal obligations and prevent fraudulent activities.
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
Delivery Partners: To fulfill and deliver your orders.
Service Providers: Payment processors, analytics providers, and IT support companies.
Legal Authorities: If required by law or to protect our legal rights.
5. Your Data Protection Rights
Depending on your location, you may have the following rights:
Access, update, or delete your personal information.
Restrict or object to certain data processing activities.
Withdraw consent for data processing where applicable.
Lodge a complaint with a relevant data protection authority.
To exercise these rights, contact us at [Insert Contact Email].
6. Data Retention
We retain your information as long as needed to provide our services or as required by law. Once no longer necessary, we securely delete or anonymize your data.
7. Security Measures
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our App may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
9. Children’s Privacy
Our App is not intended for children under 13, and we do not knowingly collect data from them.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Email: niyatiladdu@gmail.com
